Frequently Asked Questions :
Yes, a verification report is required as part of the process to obtain a Recognition Certificate. This verification is conducted through authorized service providers. In specific cases.
Your personal details are sourced from your UAE Pass profile. To make changes, please update your UAE Pass. The updated information will be reflected automatically.
Only certificates issued outside the United Arab Emirates are eligible for verification. Studies pursued within the UAE are not accepted for this service. Instead apply through the Attestation Service, in line with the terms and conditions of the Request for Recognition (Attestation) of Academic and Professional University Qualifications issued in the UAE service.
No, attestation is not required for verification. However, if your documents are not in Arabic or English, a legal translation is mandatory. Please upload clear scanned copies of your original documents along with legal translation, where applicable.
You must provide a government-issued document confirming the name change, such as a birth certificate, marriage certificate, or an endorsed passport.
You can easily track the progress of your application through VFS Global's online portal using your UAE Pass. Alternatively, Send us an email by filling the 'contact us web form': https://vfsforms.mioot.com/forms/CFEV/?referrer=https://mohesr.vfsglobal.com/forms/CVUAE/
If any information is missing, your application will be placed on hold, and you will be notified via email with instructions. You are requested to upload the required documents within the stipulated time for processing to resume the verification process. Please note, any delay in providing the necassary document will delay the verification process and after 60 days, case will automatically be closed as 'insufficient'.
Yes, cancellation requests made within 24 hours are accepted. Please note that 10% of the application fee is non-refundable.
If your application has not yet been paid for or processed, you may update your details directly on the portal. For changes after submission, please contact our support team, to request amendments. Please visit this link for more details:
Typically, verification is completed within 18 days after you have submitted all your documents. However, please note that this timeline can vary depending on several factors, including your issuing authority and country-specific processes. The verification process takes longer in certain countries such as the Syrian Arab Republic, the Arab Republic of Egypt, the Islamic Republic of Pakistan, the Republic of the Philippines, the United Kingdom of Great Britain and Northern Ireland, and the Republic of South Africa, among others. Timelines can also be affected by unforeseen circumstances beyond our control, like natural disasters or public holidays. Rest assured, we will keep you informed and updated if any delays occur. We appreciate your understanding and patience in these matters.
Once the verification process is completed, you will be notified by email to proceed with the Recognition Certificate process with the Ministry of Higher Education and Scientific Research, UAE.
If your application has not yet been paid for or processed, you may update your details directly on the portal. For changes after submission, please contact our support team to request amendments.
Documents must be uploaded in PDF or JPEG format and should not exceed 3MB in size. Please ensure that your scanned copies are clear, complete, and legible for successful processing.
We can initiate the verification process; however, please note that such conditions may cause delays. We will continue to follow-up with the institution and keep you informed on the progress.
Please check your spam or junk folder. If the email is still missing, ensure your registered email is correct. You can also track your application status anytime via the portal.
Cancellations requested after 24 hours are not refundable. However, if you believe your case qualifies for an exception, please contact our support team for assistance.
Yes, you may still apply. Additional verification steps may be required, and the final recognition decision lies with the Ministry of Higher Education and Scientific Research.
Documents must be uploaded in PDF or JPEG format and should not exceed 5MB in size. Please ensure that your scanned copies are clear, complete, and legible for successful processing.
Yes. Applicants from India can securely share their educational documents using DigiLocker through Docswallet.com. To view the list of supported institutions, please visit: https://docswallet.com/User/Digilocker/digilocker.html. Applicants will receive instructions via email from VFS Global to share documents via docswallet, where applicable.
Yes. UAE Pass is mandatory to access the verification request system. You must have the UAE Pass mobile application installed and use it to authenticate your identity before submitting your request. Please visit this link for more details: